Shipping policy

Shipping
We currently ship within the United States only.

Processing and dispatch times
Orders are typically processed and dispatched within 1–3 business days after your order is placed, excluding weekends and holidays. During peak periods, processing times may be slightly longer.

Shipping rates
Shipping rates are calculated at checkout based on your order, delivery address, and selected carrier service. Customers may choose from available shipping options through UPS, USPS, or FedEx at checkout.

We offer free standard shipping on U.S. orders of $100 or more. Orders below $100 will be charged the calculated shipping rate shown at checkout.

Estimated delivery timeframes
Estimated delivery times vary depending on the shipping carrier, service selected, and destination within the United States. Most U.S. orders are delivered within 2–7 business days after dispatch.

Please note that delivery estimates are not guaranteed. Carrier delays, weather, holidays, high shipping volume, or other circumstances outside our control may affect delivery times.

Tracking information
Once your order has shipped, you will receive a shipping confirmation email with tracking information. Tracking updates may take up to 24–48 hours to appear after the carrier receives the package.

International shipping, duties, and customs
We do not currently offer international shipping. Because we only ship within the United States, international duties, taxes, and customs fees do not apply.

Shipping restrictions
We currently ship only to addresses within the United States. Shipping availability may vary by carrier and destination. Some carriers or services may not deliver to certain PO boxes, military addresses, U.S. territories, or remote locations.

We do not ship hazardous materials, flammable items, or any products restricted by applicable shipping laws or carrier policies.

Shipping support
If you have questions about shipping, delivery, or tracking, please contact us at support@simplou.us.